Liwan Real Estate Development Company is committed to protecting the privacy of its clients and visitors across its website and all digital platforms. This policy explains how we collect, use, share, and protect personal data in compliance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).
1. Collection of Personal Data
We collect personal data from clients when they:
- Register on our digital platforms.
- Request our real estate services.
- Subscribe to newsletters or promotional offers.
- Communicate with us via email, phone, or any other means.
The data we collect includes:
- Full name.
- National ID or residence permit number.
- Contact information (phone number, email, address).
- Transaction details (such as contracts, payments, and service requests).
- Any additional information provided during communication.
2. Use of Personal Data
We use personal data for the following purposes:
- Providing the requested real estate services.
- Enhancing customer experience and developing our services.
- Communicating with clients regarding our projects or new offers.
- Ensuring compliance with local laws and regulations.
- Handling complaints and suggestions.
3. Sharing of Personal Data
We do not share your personal data with third parties except in the following cases:
- To comply with Saudi laws and regulations.
- Cooperation with governmental or judicial authorities based on an official request.
- Sharing data with service providers (such as marketing agencies or technology providers) in accordance with this policy.
4. Protection of Personal Data
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:
- Use of encryption and digital security technologies.
- Maintaining a secure operational environment within our systems.
- Training employees on privacy and data protection policies.
5. Customer Rights
Under Article 4 of the Saudi Personal Data Protection Law, you have the following rights:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (within the limits permitted by law).
- Object to the processing of your data for marketing purposes.
- You can exercise these rights by contacting us through the channels listed below.
6. Cookies
We use cookies to enhance your browsing experience on our website. You can adjust your browser settings to disable cookies, but this may affect some website functionalities.
7. Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect legal or operational changes. Any updates will be published on this page along with the date of the latest revision.
8. Contact Us
For any inquiries or requests related to this privacy policy, please contact us via:
Email: Info@liwan.sa
Phone: 920015822
Address: Riyadh, Al-Mohammadiyah District, Kingdom of Saudi Arabia
Additional Clauses
Retention Period of Personal Data
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. After the purpose has been achieved, data destruction mechanisms are applied in accordance with Article 18 of the PDPL.
Data will only be disclosed or shared in cases permitted under Article 15 of the PDPL, such as with explicit user consent or for legal and security purposes. Disclosure is always limited to the minimum extent required to achieve its purpose.
User Notification in Case of Data Breach
In the event of any data breach or leak, users will be promptly notified in accordance with Article 20 of the PDPL. The notice will specify the nature of the affected data and the corrective actions taken.
Appointment of a Data Protection Officer (DPO)
A Data Protection Officer will be appointed in compliance with Article 30 of the PDPL to oversee the protection of personal data and ensure adherence to this policy.